Frequently Asked Questions

All peptides and reagents provided by SYNCITYBIO are manufactured exclusively for laboratory in-vitro testing, cellular assays, analytical chromatography, and scientific evaluation. They are strictly not for human consumption, personal use, drug formulation, cosmetic application, or veterinary administration.

Our research peptides are synthesized to maintain a minimum purity of 98.5%, with the vast majority of batches testing at ?99.0% purity as determined by reversed-phase high-performance liquid chromatography (RP-HPLC).

Every product shipped has a corresponding lot identification number on the vial label. You can request the complete analytical Certificate of Analysis, including HPLC chromatograms and Mass Spectrometry sequence traces, by emailing inquiries@syncitybio.com with your lot number.

Lyophilized peptide vials should be stored desiccated at -20??C (-4??F) for long-term stability (up to 24-36 months). They are stable at room temperature for short transit periods (up to 30 days). Protect vials from direct sunlight and excessive humidity.

For multi-use laboratory testing, Bacteriostatic Water (sterile water containing 0.9% benzyl alcohol) is recommended to inhibit bacterial growth. For sensitive assays where benzyl alcohol may interfere with cell cultures, sterile deionized water or sterile saline (0.9% NaCl) may be used.

Once reconstituted with bacteriostatic water, vials should be stored at 2??C to 8??C (36??F to 46??F) and typically remain stable for 28 to 30 days. Avoid vigorous agitation or shaking, and do not subject reconstituted solutions to repeated freeze-thaw cycles.

Research blends are co-lyophilized combinations of two complementary peptide sequences formulated in precise molar ratios within a single sterile vial. They allow researchers to investigate multi-receptor kinetic interactions and synergistic cellular pathways simultaneously without preparing separate solutions.

Orders are securely packaged in durable, cushioned, light-blocking insulated cartons. Lyophilized peptide cakes are chemically resilient at ambient temperatures during standard transit. Cold-pack shipping options are also implemented for sensitive compounds.

Once your order is processed and dispatched, you will receive an automated shipping notification with your tracking number. You can also visit our dedicated /track page at any time to check the live status of your shipment.

Yes. We regularly supply universities, private biotechnology firms, and independent research institutions. Contact our team at inquiries@syncitybio.com or via WhatsApp at +1 702-776-1301 for volume discounts and custom lot requirements.